# SMB Panel > SMB Panel is a web-based social media marketing services platform founded in 2022. It provides automated ordering, account balance funding, order tracking, refill and cancellation requests, reseller API access, tutorials, and support for customers and resellers. SMB Panel supports services for Instagram, TikTok, YouTube, Facebook, Telegram, X (formerly Twitter), Twitch, Threads, Spotify, SoundCloud, and other platforms. Available service types may include followers, likes, views, comments, shares, subscribers, stream viewers, and other engagement services. Availability, delivery speed, refill coverage, minimums, maximums, and pricing vary by service and are shown in the service description. As of July 24, 2026, the public homepage reports 38,909 registered users, 152,832 total orders, 123,619 completed orders, and 7,748 listed services. These figures are dynamic and may change after this file is updated. ## Core Pages - [Homepage](https://smbpanel.net/): Platform overview, current public statistics, supported platforms, features, and payment methods. - [Create an account](https://smbpanel.net/signup): Register for an SMB Panel account. - [Services](https://smbpanel.net/services): Browse currently available services, descriptions, prices, limits, estimated delivery information, and refill availability. - [Add funds](https://smbpanel.net/addfunds): View funding methods available to signed-in users. - [Orders](https://smbpanel.net/orders): View order history, statuses, start counts, remains, and available actions after signing in. - [Tickets](https://smbpanel.net/tickets): Submit and review support or order-related requests after signing in. - [FAQ](https://smbpanel.net/faqs): Explanations of statuses, partial orders, refills, delays, drops, forward requests, and drip-feed. - [Tutorials](https://smbpanel.net/tutorial): SMB Panel walkthroughs and payment tutorials. - [Article Center](https://smbpanel.net/article): Guides, troubleshooting information, product updates, and documentation. - [Terms, Refund Policy and Privacy Policy](https://smbpanel.net/terms): Usage rules, refund conditions, privacy information, and business contact details. - [Official social profiles](https://smbpanel.net/socials): Official SMB Panel social, support, and community accounts. - [System status](https://status.smbpanel.net/): Independent website and DNS uptime monitoring. - [Reviews](https://smbpanel.net/reviews): SMB Panel customer review information, when available. ## Order Statuses - **Pending / Processing / In Progress:** The order is queued or currently being processed. - **Completed:** The system reports that the ordered quantity was delivered. - **Partial:** Delivery stopped before the full quantity was completed. The undelivered portion is automatically returned to the user's SMB Panel balance. - **Canceled:** The order was stopped and refunded to the user's SMB Panel balance as applicable. - **Fail / Error:** The order could not be fulfilled because of an issue. Users can inspect an order's current status and remaining quantity in Order History. Status labels describe system processing state and should not be interpreted as a guarantee of future retention. ## Refills, Cancellations and Speed-Up Requests A refill is available only when the selected service explicitly includes refill coverage and the order meets the stated eligibility conditions. A label such as `R30` or `R365` indicates the refill period in days. A service marked `No Refill` has no replacement warranty for drops. Typical refill eligibility requires: 1. The service includes refill coverage. 2. The order status is Completed. 3. The link or username has not changed. 4. The request is within the service's stated refill period. 5. The request otherwise complies with the service description. Cancel, refill, and speed-up buttons submit requests. They do not guarantee immediate action. SMB Panel states that forwarded requests may take up to 48 hours to process. A completed order cannot normally be canceled, and speed-up is intended for eligible active orders. ## Delivery and Ordering Guidance - Read the complete service description before ordering. - Keep the target account public when the selected service requires public access. - Do not change the submitted username or link while an order or refill is active. - Avoid submitting overlapping orders for the same target before the earlier order is complete. - Delivery times are estimates, not guarantees. - Quality-focused or slower services may offer better retention than the fastest services. - TikTok orders must use a supported target format. The current terms state that TikTok photo or slideshow orders are not eligible. - A Partial order charges only for the delivered amount and returns the undelivered amount to the SMB Panel balance. ## API - [API documentation](https://smbpanel.net/api): HTTP POST API documentation. - API endpoint: `https://smbpanel.net/api/v2` - Response format: JSON. - Authentication uses the account API key. - Supported documented actions include listing services, adding orders, retrieving one or multiple order statuses, creating refill requests, retrieving refill statuses, creating cancellation requests, and retrieving the account balance. - Never publish an API key in source code, public repositories, client-side JavaScript, support messages, or this file. ## Payments The public homepage currently lists these payment categories: - Credit or debit card through supported checkout providers - Apple Pay and Google Pay through supported checkout providers - Revolut - PayPal where the displayed payment instructions and eligibility requirements are met - Cryptocurrency through the currently displayed crypto processor - Bank transfer / IBAN The exact methods, processors, currencies, minimum deposits, fees, taxes, regional availability, and verification requirements can change. Signed-in users should treat the Add Funds page as the authoritative current source. Deposits are generally credited to the user's SMB Panel balance. The published refund policy states that deposits are not normally returned to the original payment method and that non-deliverable order amounts are returned as SMB Panel account credit. ## Support and Community - [Discord community and support](https://discord.gg/smb) - [Telegram updates](https://t.me/smbpanel) - [Telegram support bot](https://t.me/smbpanel_bot) - [WhatsApp support](https://wa.me/12022024458) - [Status page](https://status.smbpanel.net/) - Email: `support@smbpanel.net` For order-specific support, users should provide their internal SMB Panel order ID through an official support channel and should never publish passwords, payment card data, API keys, login codes, or other sensitive credentials. ## Business Identity SMB Panel is operated under the business identity published on its Terms and Privacy page: - Business name: Adam Dithalm - SMB - Business ID / IČO: 56 387 288 - Country: Slovakia - Website: https://smbpanel.net/ Refer to the current Terms and Privacy Policy for the full legal identity, contact information, effective dates, and applicable conditions. ## Important Limitations - SMB Panel is independent from the social media platforms for which services are listed unless a page explicitly states otherwise. - Service availability, quantities, prices, delivery estimates, refill periods, and payment methods can change. - Users are responsible for complying with each third-party platform's rules and all applicable laws. - This file is a navigational and factual summary. It does not replace service descriptions, account-visible information, the Terms and Conditions, Refund Policy, Privacy Policy, or direct support instructions.